| A Rakuten Company

Get 10% - 75% off select eBooks - play our trivia contest today! »

Browse:

Business & Finance
By Subcategory
Ways To Explore

Total Quality Management

1 - 10 of 112 Results
Sort by:
  • Most companies acknowledge the need for a good quality system in their organization. However, most of today's quality initiatives are based on heavy-weight processes, models and metrics. At a time…
    #QUALITYtweet Book01

    #QUALITYtweet Book01

    By Tanmay Vora, Edited by Rajesh Setty Happy About, November 2009 ISBN: 9781607730651 Industries & Professions, Total Quality Management Language:  English
    Download options: Adobe DRM EPUB
    1 1
  • 12 Principles of Quality Service is about a brilliantly simple way top American companies have competed successfully for customers in a global market. Of all the corporate assets, customer service may…
    12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A Competitive Advantage

    12 PRINCIPLES of QUALITY SERVICE: How America's Top Service Providers Gain A…

    By D. Keith Denton D. Keith Denton, May 2013 ISBN: 9781301531080 Industries & Professions, Total Quality Management Language:  English
    Download options: EPUB (DRM-Free)
    2 2
  • Applied Benchmarking for Competitiveness (ABC) is a simple approach to help companies to diagnose objectively, efficiently and effectively their current situation and to take steps to improve…
    Applied Benchmarking for Competitiveness: A Guide for SME Owner/Managers

    Applied Benchmarking for Competitiveness: A Guide for SME Owner/Managers

    By Eddie O'Kelly, Richard Keegan Oak Tree Press, August 2012 ISBN: 9781781190678 Management & Leadership, Production & Operations Management Language:  English
    Download options: Adobe DRM EPUB
    3 3
  • Prestar um Atendimento nota 10 é criar uma experiência inesquecível para o cliente. É suprir expectativas e satisfazer necessidades, descobrindo oportunidades de surpreender e cativar. E assim fazer…
    Atendimento Nota 10

    Atendimento Nota 10

    By Performance Research Associates Sextante, May 2013 ISBN: 9788575429389 Industries & Professions, Total Quality Management Language:  Portuguese
    Download options: Adobe DRM EPUB
    4 4
  • The Automotive Quality Systems Handbook is a step-by-step guide to interpreting and implementing the ISO/TS 16949. Accepted by major vehicle manufacturers as an alternative to the existing US…
    Automotive Quality Systems Handbook

    • $55.79 List price: $61.95 You save: 10% ($6.16)

      BUY NOW

    Automotive Quality Systems Handbook

    By Hoyle, David Butterworth-Heinemann, July 2000 ISBN: 9780080499703 Technology, Quality Control Language:  English
    Download options: Adobe DRM PDF
    5 5
  • Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing…
    Basic Metrology for ISO 9000 Certification

    • $71.99 List price: $79.95 You save: 10% ($7.96)

      BUY NOW

    Basic Metrology for ISO 9000 Certification

    By de Silva, G. M. S. M. S. de Routledge, May 2012 ISBN: 9781136427206 Language:  English
    Download options: Adobe DRM PDF
    6 6
  • Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing…
    Basic Metrology for ISO 9000 Certification

    Basic Metrology for ISO 9000 Certification

    By G. M. S. de Silva Taylor and Francis, May 2012 ISBN: 9781136427190 Language:  English
    Download options: Adobe DRM EPUB
    7 7
  • Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner…
    Benchmarking for Best Practice

    Benchmarking for Best Practice

    By Mohamed Zairi Taylor and Francis, February 1998 ISBN: 9781136426568 Language:  English
    Download options: Adobe DRM EPUB
    8 8
  • Benchmarking for Best Practice uses up-to-the-minute case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. For any practitioner…
    Benchmarking for Best Practice

    • $58.49 List price: $64.95 You save: 10% ($6.46)

      BUY NOW

    Benchmarking for Best Practice

    By Zairi, Mohamed Routledge, February 1998 ISBN: 9781136426575 Management & Leadership, Management Science Language:  English
    Download options: Adobe DRM PDF
    9 9
  • Six Sigma is an incredibly powerful tool for trimming the fat from business processes and increasing operating efficiency to a point of near-perfection. But the days of cutting costs to create…
    Beyond Six Sigma: Profitable Growth through Customer Value Creation

    • $67.49 List price: $75.00 You save: 10% ($7.51)

      BUY NOW

    Beyond Six Sigma: Profitable Growth through Customer Value Creation

    By Gary Plaster rating of short cover   ( 1 customer rating) John Wiley & Sons, Inc., March 2006 ISBN: 9780471787969 Management & Leadership, Leadership Language:  English
    Download options: Adobe DRM PDF
    10 10
1 - 10 of 112 Results
    Back To Top
    • Stay Connected
    • Stay up on the latest Kobo news, deals and events.

    {1}

    By: {2}

    Available on: {3}

    Coming soon

    Secure Transaction

    Subtotal

    Store Credit

    Total

    We'll charge your credit card {4} on {3}.

    We'll charge your credit card {4} when the book is added to your Library.

    Your store credit covers the cost of this purchase, so we don't charge your credit card

    Use standard checkout
    Have a promo code? Use standard checkout.
    Use Quick Buy for all eBook purchases.
    {0}
    By clicking Buy Now, I agree to Kobo's Terms of Sale. BUY NOW Pre-Order

    Thank you for your purchase

    Thanks for pre-ordering

    {2} is now in your library. You'll receive an email confirming your purchase very soon.

    {2} has been pre-ordered. You'll receive a confirmation email confirming your pre-order very soon.

    You were charged:

    You will be charged: on {3}

    You will be charged: when the book is added to your Library

    Rakuten Super Points earned: {1}

    Rakuten Super Points {1} earned after the book is added to your Library

    {0}
    Continue shopping