90 Days to a High-Performance Team: A Complete Problem-solving Strategy to Help Your Team Thirve in any Environment

The United States is known as a world leader in innovation, boasting brilliant thinkers and trendsetting companies, but that status is at grave risk. American children are well outside the top-ten international student rankings in reading, science, and math; those rankings—not to mention the nation's position of leadership on everything from the economy to the military to issues of moral authority—will continue to plummet unless we take dramatic action. Michelle Rhee, a driving force behind American education reform, is ready to make a change.

In Radical, this fearless and pioneering advocate draws on her own life story and delivers her plan for better American schools. Rhee's goal is to ensure that laws, leaders, and policies are making students—not adults—our top priority, and she outlines concrete steps that will put us on a dramatically different course. Informing her critique are her extraordinary experiences in education: her years of teaching in inner-city Baltimore; her turbulent tenure as chancellor of the Washington, D.C., public schools; and her current role as an education activist. Rhee draws on dozens of compelling examples—from schools she's worked in and studied; from students who've left behind unspeakable home lives and thrived in the classroom; from teachers whose groundbreaking methods have produced unprec­edented leaps in student achievement. The book chronicles Rhee's awakening to the potential of every child blessed with a great teacher, her rage at realizing that adults with special interests are blocking badly needed change, and her recognition that it will take a grassroots movement to break through the barriers to outstanding public schools.

An incisive and intensely personal call to arms, Michelle Rhee's Radical is required reading for anyone who seeks a guide not only to the improvement of our schools but also to a brighter future for America's children.

Ken Blanchard's phenomenal bestsellers, such as The One Minute Manager and Raving Fans, have made him a globally recognized business legend. Millions look to Blanchard for innovative approaches to management, leadership, customer service, and much more. Now, he has joined with noted business author Steve Gottry to explore one of the most common and insidious problems plaguing the workplace—procrastination.

The On-Time, On-Target Manager is the story of Bob, a typical middle manager who puts things off to the last minute. As a result, he misses deadlines because his lack of focus causes him to accomplish meaningless tasks before getting to the important things. Like many professionals, Bob rationalizes, justifies, and tries to explain. Luckily, Bob is sent to his company's CEO—which stands for "Chief Effectiveness Officer"—who helps him deal with the three negative side effects of procrastination: lateness, poor work quality, and stress to himself and others. Bob learns how to transform himself from a crisis-prone Last-Minute manager into a productive On-Time, On-Target manager.

With this engaging parable, Blanchard and Gottry offer practical strategies any professional can put into practice to improve his or her performance.

"Paul Marciano provides a wealth of prescriptive advice that absolutely makes sense. You can actually open the book to any chapter and gain ideas for immediate implementation." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em

"This book should be in the hands of anyone who has to get work done through other people! It's an invaluable tool for any manager at any level." -- John L. Rice, Vice President Human Resources, Tyco International

"Carrots and Sticks Don't Work provides a commonsense approach to employee engagement. Dr. Marciano provides great real-world insights, data, and practical examples to truly bring the RESPECT model to life." -- Renee Selman, President, Catalina Health Resources

"The RESPECT model is one of the most dynamic, engaging, and thought-provoking employee engagement tools that I have seen. Dr. Marciano's work will help you provide meaningful long-term benefits for your employees, for your organization, and for yourself." -- Andy Brantley, President and CEO, College and University Professional Association for Human Resources

"This book provides clear advice and instruction on how to engage your team members and inspire them to a higher level of productivity, work satisfaction, and enjoyment. I am already utilizing its techniques and finding immediate positive changes." -- Robert Roth, Director, Accounting and Reporting, Colgate Palmolive Company

The title says it all: Carrots and Sticks Don't Work.

Reward and recognition programs can be costly and inefficient, and they primarily reward employees who are already highly engaged and productive performers. Worse still, these programs actually decrease employee motivation because they can make individual recognition, rather than the overall success of the team, the goal. Yet many businesses turn to these measures first—unaware of a better alternative. So, when it comes to changing your organizational culture, carrots and sticks don’t work!

What does work is Dr. Paul Marciano's acclaimed RESPECT model, which gives you specific, low-cost, turnkey solutions and action plans-- based on seven key drivers of employee engagement that are proven and supported by decades of research and practice—that will empower you to assess, troubleshoot, and resolve engagement issues in the workplace:

1. Recognition and acknowledgment of employees' contributions
2. Empowerment via tools, resources, and information that set employees up to succeed
3. Supportive feedback through ongoing performance coaching and mentoring
4. Partnering to encourage and foster collaborative working relationships
5. Expectations that set clear, challenging, and attainable performance goals
6. Consideration that lets employees know that they are cared about
7. Trust in your employees' abilities, skills, and judgment

Carrots and Sticks Don't Work delivers the same proven resources and techniques that have enabled trainers, executives, managers, and owners at operations ranging from branches of the United States government to Fortune 500 corporations to twenty-person outfits to realize demonstrable gains in employee productivity and job satisfaction.