Made in Canada Leadership - Wisdom from the Nation's Best and Brightest on the Art and Practice of Leadership

hether you run a giant corporation or work in a small business, it’s more than likely that you regularly deal with people of different cultures—from customers and suppliers to salespeople and colleagues.

It simply can’t be overstated: You will have trouble succeeding in business today if you don’t appreciate and know how to actively manage global cultural diversity. Managing Across Cultures examines why people around the world behave as they do and provides actionable tactics for succeeding in today’s global business environment.

Experts in the field of cross-cultural training, Michael Schell and Charlene Solomon describe seven readily recognizable behaviors and explain what they mean, how to interpret them, and most importantly, how to respond to them.

Managing Across Cultures is filled with case studies illustrating the importance of understanding and dealing with cultural differences in all aspects of business. You’ll learn how:

• Intel’s powerful global corporate culture is a critical element of its historic success
• Colgate-Palmolive integrates cultural understanding into its global marketing programs
• GE adapts its effective management style to local business cultures

You’ll also find out how underestimating cultural influence caused serious problems for organizations like DaimlerChrysler and Wal-Mart.

Managing Across Cultures takes you far beyond other books that simply catalog the customs, gestures, and language vagaries of other cultures. This in-depth, strategic guide will help in every facet of business—from hiring and motivating employees to developing winning sales pitches and marketing campaigns.

All of this, according to Andrew Bernstein, is wrong. Spurred by the death of several family members when he was young, Bernstein began a quest to understand the real dynamics of stress and resilience. He eventually realized that stress doesn’t come from your circumstances—it comes from your thoughts about your circumstances. More specifically, stress is created by a particular kind of thought that humans happen to excel at.

Seeing this, Bernstein realized that the antidote to stress—and the key to far greater resilience—is not exercise or physical relaxation, but finding these stress-producing thoughts and finally dismantling them. He created a process called ActivInsight that helps you—and the people you care about—do this on your own in just seven steps, often yielding life-changing breakthroughs in a matter of minutes.

Bernstein has been teaching ActivInsight to great acclaim in schools, not-for-profits, and Fortune 500 companies since 2004. Now he shares this technique for the first time with a wider audience. In The Myth of Stress, you will experience the surprising power of this new approach for yourself as you apply ActivInsight to a wide variety of today’s most common challenges, including:

weight loss • money • success interpersonal conflict • addiction • traffic • divorce • heartbreak • discrimination • anger uncertainty about the future • loss of a loved one • and more

Julie Morgenstern has made a career out of helping her clients get organized. But in the process, she discovered something surprising: for many of her clients, organizing isn’t enough. For those who are eager to make a change in their lives—a new job, a new relationship, a new stage in life— they need to get rid of the old before they can organize the new. They need to SHED their stuff before they can change their lives! So Julie created the SHED process—a four-step plan to get rid of the physical, mental, and schedule clutter that holds back so many of us. But SHEDing isn’t just about throwing things away! Julie teaches that its just as important to focus on what comes before and after you heave the clutter, so that the changes you make really stick in the long term. Learn about:

• Separating the treasures (figuring out what really matters)

• Heaving the rest (undertaking the tough work of eliminating excess)

• Embracing your true identity (figuring out who you really want to be)

• Driving yourself forward (achieving real change now that the past isn’t holding you back any longer)