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  • Pay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of…
    Delivering Happiness

    Delivering Happiness - A Path to Profits, Passion, and Purpose

    By Tony Hsieh rating of short cover   ( 9068 customer ratings) Grand Central Publishing, June 2010 ISBN: 9780446576314 Marketing & Sales, Customer Service Language:  English
    Download options: Adobe DRM EPUB
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